WEBVTT

Chapter 1
00:00:00.000 --> 00:09:45.000
Introduction globale :

Chapter 2
00:09:45.000 --> 00:11:46.000
Introduction :

Chapter 3
00:11:46.000 --> 00:25:12.000
La roue de Deming :

Chapter 4
00:25:12.000 --> 00:29:19.000
Plan de Laswell :

Chapter 5
00:29:19.000 --> 00:33:46.000
Diagramme d'Ishikawa : 

Chapter 6
00:33:46.000 --> 00:42:56.000
Planning de Gantt :

Chapter 7
00:42:56.000 --> 00:46:20.000
Le logigramme : 

Chapter 8
00:46:20.000 --> 00:49:19.000
Conclusion :