Dr. Penstein-Rosé is an Associate Professor of Language Technologies and Human-Computer Interaction in the School of Computer Science at Carnegie Mellon University. Her research program is focused on better understanding the social and pragmatic nature of conversation, and using this understanding to build computational systems that can improve the efficacy of conversation between people and computers. In order to pursue these goals, she invokes approaches from computational discourse analysis and text mining, conversational agents, computer supported collaborative learning. She serves on the executive committee of the Pittsburgh Science of Learning Center and the co-leader of its Social and Communicative Factors of Learning research thrust. She also serves as the Secretary / Treasurer of the international Society of the Learning Science and Associate Editor of the International Journal of Computer Supported Collaborative Learning.